Thank you for shopping with Syso online!! . We strive to provide high-quality products and excellent customer service. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 7 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you must have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Exchanges

If you need to exchange an item for a different one, please contact us within 7 days of receiving your order. You will be responsible for any price difference and shipping costs associated with the exchange.

Non-Returnable Items

Several types of goods are exempt from being returned, including:

• Customized or personalized items.
• Perishable goods.
• Gift cards.

Shipping

To return your product, please provide return shipping instructions. You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately so that we can resolve the issue. We may require photo evidence of the damage or defect.

Contact Us

If you have any questions about our return policy, please contact us at info@sysostore.com